Payment & Cancellation Policy


The services and products booked through Travbuddies Tours and Travels Pvt. Ltd. (hereafter “Travbuddies” and/or “The Company”) and/or its subsidiaries, representative entities, etc. are subject to the following Payment and Cancellation schedules below. It has been understood and agreed upon that when you book and/or use any service with Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc., you acknowledge and accept all the following to entirety (and not in part) and those shall be legally binding upon all concerned parties.

The rights and obligations of the parties pursuant to this Document/Agreement are governed by, and shall be construed in accordance with, the laws of India with Jurisdiction in Bangalore.

Payment schedule


Deposit in the amount of 10% of the total Land Only price (hotels, tours, and surface transportation) is due at the time of the booking/reservation. Final payment is due 45 days prior to the tour starting date (excluding the tour start date). For air ticket booking (domestic and/or international), payment for the airfare must be paid in full (100%) in advance at the time of initial deposit and tour confirmation.

All documents will be delivered in the electronic format, and your final e-documents will be delivered to you 10 days prior to the commencement of your tour or vacation.

Payment Account Details:



  • Bank: ICICI Bank Ltd
  • Branch: Indira Nagar Branch, Bangalore 560038
  • Account Name: Travbuddies Tours and Travels Private limited
  • Account No.: 016905012397
  • IFSC code: ICIC0000169
  • SWIFT Code: ICICINBBCTS
  • AD code: 6390318

  • Bank: STATE BANK OF INDIA
  • Branch: SILIGURI COURT BRANCH
  • Branch Code: 7206
  • Account Name: Travbuddies Tours and Travels Private limited
  • Account No.: 37832463517
  • Account Type: CURRENT
  • IFSC code: SBIN0007206
  • MICR:734002020

  • Bank: HDFC Bank
  • Branch: SILIGURI - NAYA BAZAR, SILIGURI - 734004
  • Account Name: Travbuddies Tours and Travels Private limited
  • Account No.: 50200034578384
  • IFSC code: HDFC0000528

Cancellation schedule



  • 61 days or more: No penalty on Land Only + Air Ticket Penalty (up to 100%), if applicable
  • 60 - 46 days: Deposit amount (10%) + Air ticket penalty (up to 100%)
  • 45 - 31 days: 25% of Land Only+ Air ticket penalty (up to 100%)
  • 30 - 15 days: 55% of Land Only + Air ticket penalty (up to 100%)
  • 14 - 8 days: 90% of Land Only + Air ticket penalty (up to 100%)
  • 7 days - or nonappearance: 100% of Land Only + Air ticket penalty (up to 100%)


IMPORTANT:


For train tickets as part of package tour and/or standalone service (i.e. only booking of train tickets), all above cancellation fee & schedule will be applicable. There will be no refund of Travbuddies service charges and govt. taxes, as applicable, in any circumstances. Decision w.r.t. this by Travbuddies and all its associates will be final and binding to all concerned.


Refund Policy


Credit note may be issued to travel agents/booking agents/individuals against refund amount, if any, as per Cancellation schedule above. The credit note may be remitted at the time of future booking against final invoice amount. There may be cash refund against any cancellation after due consultation and the client shall bear all applicable bank charges, transfer charges, any other applicable charges, deductions, etc. Any decision in this regard by Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc. is absolute and final.

The Company internet site (https://travbuddiesindia.com) and the information contained herein does not constitute an offer to sell, or the solicitation of an offer to buy any securities and must not be relied upon in connection with any investment decision.

It is the sole responsibility of the customer to provide accurate information during the booking. The spelling of names on your booking must match the names on your official proof of identification and travel documents. If the spelling of any name is incorrect, please contact us immediately. Name changes are subject to the current service providers' policy and penalty, and it is your responsibility to pay for penalty fees that may apply.

It is the sole responsibility of the customer to identify and obtain all required travel documents and have them available at any time. These valid travel documents such as a passport, visas, inoculation certificate, and family legal documents are required for country entry and/or re-entry. Customers who do not carry the proper documentation may be prevented from boarding their flight or ship or from entering a country and may be subject to fines. No refunds or credits will be given by Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc. or any cruise line, airline, tour operator or other service providers to customers who fail to bring the proper documentation. We recommend all customers to travel with a passport valid for at least 6 months beyond the completion of the travel.

All prices listed are current at the time the rates were loaded on this Internet site and are subject to change without notice. Bookings are not confirmed until the appropriate deposit is paid successfully. It is the sole responsibility of the customer to make all the payments on time, and to contact Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc. for final payment of the balance due. Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc. reserve the right to cancel your booking for lack of payment, and/or refuse service if we feel our company, employees, or the customer is at risk, harm or abuse, or for any other reason. Surcharges or fees such as any increase on airlines' taxes and fees or fuel surcharge implemented even after the booking has been made are the responsibility of the customer.

Any additional expenses incurred due to travel delays, cancellations, or trip interruptions will be the sole responsibility of the customer. Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc. highly recommend the purchase of travel insurance at the time you make your tour booking to cover these additional expenses. Travel insurance can be purchased by visiting the Services tab on the Company web site, but will not be activated until it is paid for and confirmation has been received from the travel insurance provider. Note: the Insurance policy offered through the Company site is available for citizens/ residents of India only. Customers from other countries may contact Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc. for additional information regarding travel insurance.

Any communications you send to the Company web site and/or otherwise to Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc. by electronic mail are on a non-confidential basis, and Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc. are under no obligation to refrain from using them in any way for any purpose. Travbuddies Tours and Travels Pvt. Ltd. and/or its subsidiaries, representative entities, etc. shall be free to use the content of any such communications, including any ideas, inventions, concepts, techniques or know-how disclosed therein, for any purpose, including the developing, manufacturing and/or marketing of goods or services.